Privacy Policy

1. Introduction

WiSee Platform ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management platform, including our AI-powered dashcam and GPS tracking services.

2. Information We Collect

2.1 Location Data

• Real-time GPS coordinates of vehicles and assets
• Indoor positioning data using NRLS, BLE, and other technologies
• Historical movement patterns and routes
• Geofence entry and exit events

2.2 Video Data

• Live and recorded video footage from AI dashcams
• Driver behavior recordings
• Incident and accident footage
• AI-detected event clips

2.3 Vehicle and Asset Data

• Vehicle identification and telemetry data
• Engine diagnostics and performance metrics
• Fuel consumption and efficiency data
• Maintenance and service records

2.4 User Account Information

• Name, email address, and contact information
• Company details and billing information
• User preferences and settings
• Authentication credentials

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide real-time fleet tracking and management services
• Deliver AI-powered analytics and insights
• Enable video monitoring and incident detection
• Generate reports and performance metrics
• Send alerts and notifications
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Video Data Handling

Our AI dashcams collect video footage for safety and security purposes. We implement the following measures:

• Video data is encrypted during transmission and storage
• Access to video footage is restricted to authorized users only
• Video retention periods are configurable (default: 30 days)
• AI processing occurs on-device when possible to minimize data transfer
• Users can delete video recordings at any time

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Duration of account plus 90 days
• Video footage: Configurable (default 30 days)
• Location history: 12 months
• Analytics data: 24 months
• Legal compliance data: As required by law

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with all sub-processors
• Compliance with Privacy Shield principles

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: